Mango Tree Imports
After implementing the inventory control procedures Kevin taught us, Mango Tree’s sales were up 45% from the previous year. The consulting has taken place primarily with a few in-depth phone calls and several email exchanges. Mango Tree’s full time sales associate has taken over most of the replenishing of best-selling inventory allowing me to look into new vendors and work on marketing. We are establishing procedures and time lines for new inventory evaluation. The best things about getting inventory under control are; a profitable store, happy customers and more work for the artisans.
Mondo Trading Company
I hired Kevin Natapow as a business consultant to help me set up my new store with only a short time to opening. He was not only a God send but I would have committed myself to the ” loonie bin” by now without him. His knowledge is invaluable and I think every business should hire him to help with sales growth. It is a win-win situation and I would highly recommend his services. I was also surprised how little his services costs in reference to his experience. So, if you would like to grow your business you must have Kevin as part of your team.
Salt Spring Island, British Colombia
Moxie Fair Trade
I’ve been working with Kevin for almost 3 years now and I can’t recommend him highly enough. He’s fun to work with, very patient and understanding, and most of all has helped me increase my gross store income by just about a third!! I was extremely resistant to a lot of what he was teaching, and he was wonderful taking baby steps with me. We DID those baby steps though and kept on going and implementing his lessons consistently and we have seen very regular growth. I’m still learning from Kevin and working with him at more subtle levels of understanding and enjoying a lot more AHA moments. Inventory control and item evaluation are so incredibly important. As Kevin often told me, “Sarah, you’re making a lot of your decisions with no basis in reality.” (Chuckle, frustration, tears, chuckle) I often fought back by talking about how I run my store with intuition. (Right people??) But I can now dramatically see that understanding how each item performs assists my intuition in keeping my store fresh and full of my own best sellers! Kevin is a genius really, and super easy to work with. He meets you at your level and he’s not afraid of pushback (or tears in my case), he understands the resistance we shop owners have to doing things in any way other than OUR way. But really, I recommend adding his way to your way as it increases sales and also adds a larger scale of organization and structure that makes sense of the whole wily retail picture. As I said, I’m still learning from him and I look forward to more growth, more AHA moments, and a deeper understanding of my own business.