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Ganesh Himal Trading Interview

Interview with Kevin Natapow: Cultivating Strong Customer Relationships

Kevin Natapow is a retail consultant specializing in inventory management, business development, POS systems, HR, customer service and marketing. His company, Creative Retail Solutions, serves to lend retail/inventory expertise to Fair Trade and other retail shops around the nation. Before starting Creative Retail Solutions, Kevin co-founded Momentum, a Fair Trade store in Boulder, CO. He helped grown Momentum in to a successful Fair Trade business and now lends his expertise to other retailers.

Strong customer relationships are the foundation of a successful retail business. Ganesh Himal Trading had the chance to sit down with Kevin and ask him what he thinks helps cultivate stronger relationships.

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